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In 2020 there are 2 ways for you and your family to celebrate Christmas with a special photo this year.


Visit Santa in-store

BIG W will once again have Santa visiting our stores this year for Santa photos. Have your photo taken with Santa to receive a FREE 6x4” Santa photo*.

 

Santa will be in stores in:

  • NSW**, QLD, NT, WA, SA, TAS and ACT
  • Saturday 7th November 11:00am - 3:00pm
  • Sunday 8th November 11:00am - 3:00pm

**For our stores in Bankstown, Campsie, Campbelltown, Carnes Hill, Liverpool, Merrylands, Narellan and Plumpton Santa will be visiting on:

  • Saturday 5 December: 11.00am-3.00pm
  • Sunday 6 December: 11.00am - 3.00 pm

*Subject to change along with Government restrictions due to COVID. Excludes Kempsey and Mittagong stores.

VICTORIA:

To help ensure the safety of you, your family, our team, and Santa, Santa will not be visiting stores in Victoria this year. But that doesn’t mean you miss out on a lovely festive photo! You can upload your family Christmas photo online to get a FREE 6x4” print. Click here to find out more

Please rest assured, yours and Santa’s safety is our highest priority and we have a number of measures in place to help you feel comfortable with this offer:

  • Social distancing will be practiced and hand sanitiser will be available. Please be patient with our team and Santa as we ensure these safety measures
  • Please take a minute to check in using the QR code
  • Santa photos will be taken with 1.5m distance between Santa and the child
  • If you’re not comfortable with Santa photos in-store we invite you to upload your photo digitally and add our special Christmas border click here to learn more

Upload your photo digitally and add our special Christmas border

As an alternative option this year we have created a fun way for you to upload a family photo to bigwphotos.com.au and we’ll print a FREE 6x4” photo with a 2020 Christmas border for you to pick up safely at your convenience.

All you need to do is:

1. Visit bigwphotos.com.au

2. Select Santa photos and follow the instructions to select your preferred pack option

3. Upload your favourite family photo

4. Select preferred store for pick up, once your order is completed you will receive a notification that it is ready for you to collect

It's that simple.


FAQs

Visiting Santa is a holiday ritual for many, and we want to continue to offer this magical experience at BIG W for families this year. The health and safety of our customers, team and Santa is our highest priority, and safety measures will be in place:

Visitors to stores will be encouraged to scan and check with a QR code, and hand sanitiser will be readily available;

Visiting Santa will be a contactless experience;

Santa Social distanced at 1.5 metres away from anyone posing for their photo;

Hand sanitiser will be available, which Santa will use regularly;

If you’re not comfortable with Santa photos in store, we invite you to upload a family photo to bigwphotos.com.au and we’ll print a FREE 6x4” photo with a 2020 Christmas border for you to pick up safely at your convenience.

Please note, Santa won’t be visiting our Victorian stores this year, so we encourage our Victorian families to use our free online photo offer.

We have been listening closely to government advice, and to ensure the safety of our team, Santa and customers, we have made the difficult decision to pause Santa visits to our Victorian stores this Christmas.

We don’t want you to miss out on a Christmas photo, and invite you to upload a family picture to bigwphotos.com.au and we’ll print a FREE 6x4” photo with a 2020 Christmas border for you to Pick up safely at your convenience.

Santa won’t be required to wear a mask, unless it’s mandatory for him to do so. Rest assured, the health and safety of our customers, team and Santa is our highest priority, and safety measures will be in place:

Safe social distancing measures will be in place with Santa positioned 1.5 metres away;

Hand sanitiser will be available;

If you’re not comfortable with Santa photos in store, we invite you to upload a family photo to bigwphotos.com.au and we’ll print a FREE 6x4” photo with a 2020 Christmas border for you to pick up safely at your convenience.

We encourage all customers to check in by scanning the QR code which is conveniently located at the front of all BIG W stores as well as near Santa’s photo booth. If you have any trouble locating these, one of our friendly team members will be able to assist you in store.

Santa’s gloves make it a bit difficult to sanitise his hands regularly, so this year, Santa has decided to leave his gloves at home.

At BIG W, the health and safety of team, customers, and Santa is our priority. Visitors to stores will be encouraged to scan and check with a QR code, and hand sanitiser will be readily available.

Social distancing measures will be in place throughout the store as well as at the Santa photo station, with Santa seated 1.5 metres away.

Customers can choose to take their free photo with them or have it emailed to them.

And for those families who prefer not to visit Santa in store this year, customers can upload a photo to bigwphotos.com.au and we’ll print a free 6x4” photo with a “Merry Christmas 2020” border for them to Pick up in stores.