The Book of Dust - Pre-order
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Published19th October 2017
While we will make every effort to deliver your product, the dates above are estimates only and we cannot guarantee a fixed delivery timeframe.
Please note: If you order other items (not subject to pre-order) at the same time as your product pre-order:
- items not subject to a pre-order will be picked and packed within 3 business days and sent separately; and
- a separate delivery fee will be charged for the items not subject to a pre-order.
* These dates refer to metro and non-remote regional delivery locations. Deliveries to remote locations may take up to a further 7 business days.
Once your order has been marked as shipped you will receive an email informing you of your parcel’s consignment number and the carrier it is shipping with.
Authority to Leave
You may choose whether to provide authority for us to leave your order at the delivery address in the event that no one is home to collect the order (Authority to Leave).
If you do give Authority to Leave, you acknowledge that:
- neither BIG W nor its carrier will be liable in the event that the delivered goods are lost or stolen; and
- notwithstanding such authority, the carrier may choose not to leave the order at the delivery address if no one is home, including where the carrier believes there is no safe location to leave the goods. If this occurs, the carrier will take the goods to a nearby Post Office for collection.
If you do not give Authority to Leave, you acknowledge that you may not receive your pre-ordered product. In the event no one is home to receive the order, it will be taken to the nearest Post Office.