The five friends help out at The Grand Hotel that Andrea's family just bought during what was supposed to be a quiet weekend until a hotel critic arrives unexpectedly. The girls are ready to do everything to make a great impression--but things don't quite go according to plan.

Andrea's family have just purchased The Grand Hotel and her five friends are on hand to manage it!

When your five friends (Stephanie, Mia, Emma, Andrea and Olivia), suddenly find themselves running the new Grand Hotel in Heartlake City, Stephanie gets her, troops, err, her friends lined up to manage it for a day, after all how hard can it be? Will Stephanie be able to manage all the hungry guests, a grouchy gourmet chef, a runaway robot, taxi service and group of very creative day-care kids and what impression will she make when a fancy hotel critic unexpectedly arrives?