To make shopping easier, BIG W offers the Afterpay payment option that allows you to ‘Shop Now, Enjoy Now, Pay Later, Interest Free’.
Afterpay offers interest free payment plans for your online purchases at bigw.com and in store. You buy what you want today and pay it off in four equal, interest free fortnightly instalments.
How to pay with Afterpay - ONLINE
Spend up to a maximum of $2,000 in a single transaction on items marked with the Afterpay logo and then:
Select Afterpay as your payment method Use your existing payment card
Complete your checkout in seconds
No long forms, and receive instant approval online
Pay over 4 equal payments
Pay fortnightly, enjoy your purchase straight away!
How to pay with Afterpay - IN STORE
The Afterpay Card is a virtual, contactless Mastercard used with Apple Pay or GPay. This is available at all registers that accept card payments.
Please follow the instructions below BEFORE you go to the register to pay for your items.
Choose your items.
Open the Afterpay App on your phone and activate your Afterpay Card.
Tap your phone on the card reader to pay.
Take home your items.
What do you need?
To be over 18 years of age
Have a valid and verifiable email address and mobile number
Use an Australian credit or debit card to make the purchase
Have the Afterpay App downloaded on to your phone
Have your Afterpay Card set up and added to Apple Pay or GPay
Other important information:
Afterpay is now available for BIG W purchases online at bigw.com and in all stores
Afterpay is not available on top-up cards and waitlisted merchandise.
Afterpay is available for in store purchases of gift cards.
Afterpay is not available for online Lay-by purchases.
The funds required for your first payment to Afterpay must be available on your nominated card at the time of checkout
If you wish to return your Afterpay purchase, BIG W’s normal returns policy applies. Please note that Returns Cards are not available with Afterpay refunds.
If a payment is due from you, but not received by Afterpay in accordance with the payment schedule, a late payment fee will be charged
You can collect Everyday Rewards points for every $1 you spend with Afterpay purchases In store and Online. However you will not be able to enjoy your Everyday Rewards points when paying with Afterpay.
Ensure that you have set up your Afterpay Card, and followed the prompts to add it to your Apple Wallet or Google Wallet. At the register, launch the Afterpay app and tap the ‘Card’ tab to see the amount you have available to spend.
Tap the ‘Pay with Afterpay Card’ button to activate the Afterpay Card and launch it in your digital wallet. Hold your device on the card reader at the register. You’ll see a confirmation of your purchase in the app. Take your items home immediately and pay your purchase total over four instalments.
Afterpay is a payment option available for orders of BIG W products at bigw.com and in all BIG W stores. Afterpay allows customers residing in Australia to purchase now and pay for their order over four equal instalments, interest free.
Afterpay is an additional payment option, allowing you to order and receive items straight away, without having to wait until you can pay in full for the order. Using Afterpay means you can pay your order off over four instalments, plus you can secure items before they sell out.
You will not pay anything extra when you choose to use Afterpay as your payment option, You will pay your instalments directly to Afterpay in accordance with the payment schedule Afterpay will send to you via email. If a payment is due but not received by Afterpay in accordance with their payment schedule, late payment fees will apply (see the Afterpay website here for more details). In addition, because an Afterpay account is linked to your credit or debit card, standard card fees and charges may be applicable. You should refer to your card issuer's terms and conditions for full details of these.
The Afterpay instalments quoted on a product represent 1/4 (25%) of that product's current price excluding any delivery charges that may be applicable.
If you have ordered online, delivery costs will be added into the quoted instalment rate payable when you have selected your preferred delivery method at checkout, and have selected Afterpay as your preferred payment option.
The Afterpay website provides a very comprehensive list of FAQs at: www.afterpay.com.au/faqs. If you still can't find out what you need here, contact Afterpay directly by emailing email@example.com or calling 1300 100 729.
For online purchases: Simply choose Afterpay as your payment option at the checkout
For customers using Afterpay for the first time, you will need to provide payment details as usual to complete your purchase. However, once your first Afterpay order is approved by Afterpay and you activate your account by choosing a password, your Afterpay account will be created and you will be able to make more purchases using Afterpay by simply entering your Afterpay log in details upon checkout. Afterpay is available at all assisted registers, and selected self-checkout registers.
No, you may be declined if you have too many outstanding orders with Afterpay or in accordance with Afterpay’s terms and conditions. You will need to make some payments towards some of your previous Afterpay purchases (by logging into your Afterpay account and selecting "Pay Now") before trying to make another purchase using Afterpay. If you do not believe this to be the reason for being declined, or you make payments to Afterpay and are still declined, you will need to contact Afterpay directly by sending an email to firstname.lastname@example.org or by calling 1300 100 729.
When you pay for your BIG W online order using Afterpay, your order will be released for processing and dispatch as per any other order paid for in full at the time of order (eg. by credit card) and you can expect to receive your BIG W parcel according to your chosen delivery option timeframes.
Afterpay payments can be split with gift card and/or rewards payments if the gift card and/or rewards payment is selected first. However, Afterpay payments cannot be split with other forms of payment (e.g. credit cards, Paypal, Zip, etc).
The payment relationship is between you and Afterpay, and at any time you can log into your Afterpay account to see your payment schedule and make a payment before the due date if you wish. Otherwise Afterpay will automatically deduct the instalments from your credit or debit card every fortnight.
BIG W is unable to access your order once it has been placed. To ensure efficient processing, your order is closed as soon as it is processed. However, once you have received your Afterpay item, you can return it to BIG W in accordance with BIG W’s 90 Day Change of Mind Returns Policy. Just visit your nearest BIG W store or return the item via post using the returns form. For returns of items purchased using Afterpay, the returned item may create an adjusted Afterpay payment schedule if the refund is made to your Afterpay account. Afterpay will communicate these payment changes to you via email and any refund due will be made to you directly by Afterpay.
Yes. If a product is not right and you require a refund then the item can be returned to BIG W in accordance with BIG W’s Returns Policy. In this case, refunds will be issued shortly after BIG W processes your returned item/s. The returned item/s may create an adjusted Afterpay payment schedule (to remaining payments) if the refund is made to your Afterpay account. Afterpay will communicate these payment changes to you via email. Please note that Returns Cards are not available with Afterpay refunds.
When we receive your goods, BIG W will advise Afterpay of the return and refund. The returned item/s will create an adjusted Afterpay payment schedule (to remaining payments. Afterpay will communicate these payment changes to you via email.
Yes, you can return your Afterpay item to BIG W in accordance with BIG W’s Returns Policy. Just visit your nearest BIG W store or return the item via post using the returns form.
For returns of items purchased using Afterpay, the returned item will create an adjusted Afterpay payment schedule. Afterpay will communicate these payment changes to you via email and any refund due will be made to you directly by Afterpay. Please note that Returns Cards are not available with Afterpay refunds.
If you would like a refund of the purchase price, BIG W will advise Afterpay of the return and request Afterpay to refund your account. The returned item/s will create an adjusted Afterpay payment schedule that will affect any remaining payments. Afterpay will communicate these payment changes to you via email.
If you wish to exchange your Afterpay item, BIG W can provide an exchange for other items up to the same value. Please note that Returns Cards are not available with Afterpay refunds.
Yes you can collect Everyday Rewards points for your Afterpay purchases In store and Online. Earn 1 Everyday Rewards point for every $1 you spend In store and online at BIG W. You will not earn Points on gift cards (including iTunes), BIG W Photos, BIG W Ebay, travel cards and tickets, or mobile recharge. Rewards card must be added to your account prior to completing your order.
For More information on Reward Points, please click here