text.skipToContent text.skipToNavigation

PRODUCT SAFETY RECALLRay Ban Sunglasses - Style RB4175

[Posted: 21/03/2019]

DESCRIPTION“Ray Ban” brown tortoise shell sunglasses - style RB4175.The style number can be found on the inside of left arm.
This recall does not apply to sunglasses that have prescription lenses.
This product has been sold in BIG W Optical stores in South Australia, New South Wales, Queensland and Victoria from November 2016 to January 2019.

DEFECTThe sunglasses may not comply to the mandatory standard ‘Consumer Protection Notice No. 13 of 2003 - Consumer product safety standard: Sunglasses and fashion spectacles’.

HAZARDSome non-prescription lenses may crack or break under pressure or have differences in the gradient from the left lens to the right lens.

ACTION REQUIREDCustomers should cease using this product, and return to a BIG W Optical store for a full refund.

View customer notice »


PRODUCT SAFETY RECALL'SmarTrike' trike models sold any time prior to 28 February 2019 at BIG W stores and at bigw.com.au.

[Posted: 01/03/2019]

DESCRIPTIONSmarTrike Deluxe Blue/Pink, SmarTrike Dream 4in1/Green, SmarTrike Fresh Pink/Yellow, SmarTrike Glow Blue/Green/Pink/Red, SmarTrike Groove Pink/Green, SmarTrike 4in1 Sky Blue/Pink, SmarTrike Smartfold 6in1 Red,SmarTrike Spark Blue/Pink SmarTrike Spirit Pink/Blue, SmarTrike Splash Blue/Purple,SmarTrike Sport Blue/Pink, SmarTrike & Go, SmarTrike Vanilla Pink/Green, SmarTrike 5in1 Voyager Blue,SmarTrike Recliner, SmarTrike Boys/Girls Blue/Pink, SmarTrike all-in-one Stage 5 Blue/Pink, SmarTrike Fold 7in1 Red, Fisher Price SmarTrike Charisma Red, Fisher Price SmarTrike Elite Blue/Pink and Fisher Price SmarTrike 4in1 Jungle Pink/Red,

ARTICLE NUMBERS SmarTrike Deluxe Blue/Pink 8213506/8213508
SmarTrike Dream 4in1/Green 8329559/41153
SmarTrike Fresh Pink/Yellow 8263515/8263512
SmarTrike Glow Blue/Green/Pink/Red 41144/431708/41143/572364
SmarTrike Groove Pink/Green 513389/513392
SmarTrike 4in1 Sky Blue/Pink 674244/674245
SmarTrike Smartfold 6in1 Red 675004
SmarTrike Spark Blue/Pink 8388307/8388306
SmarTrike Spirit Pink/Blue 8329557/8329558
SmarTrike Splash Blue/Purple 924137/924140
SmarTrike Sport Blue/Pink 8263508/8263509
SmarTrike & Go 8323616
SmarTrike Vanilla Pink/Green 8329555/8329556
SmarTrike 5in1 Voyager Blue 572365
SmarTrike Recliner 8329560
SmarTrike Boys/Girls Blue/Pink 7227639/7227622
Smart Trike My First Trike 7227523
SmarTrike all-in-one Stage 5 - Blue/Pink 8213597/8213610
Fisher Price SmarTrike Charisma Red 41146
Fisher Price SmarTrike Elite Blue/Pink 8329553/8329552
Fisher Price SmarTrike 4in1 Jungle Pink/Red 513398/513394

DEFECTThese SmarTrike products should not be used as a stroller but have some of the features of a stroller. The products are unsafe for use as a stroller to transport children as they do not have the safety features required of a stroller by the mandatory standard Consumer Product Safety Standard for Prams and Strollers (Consumer Protection Notice No 8 of 2007, as amended on 14 February 2019).

HAZARDIf used by a customer as a stroller to transport children, the product may cause injury to a child if the product rolls in an uncontrolled manner or if the child falls out of the product.

ACTION REQUIREDConsumers should not use the product as a stroller to transport children. Consumers can return the product to any BIG W store for a full refund. A receipt is not required.

View customer notice »


PRODUCT SAFETY RECALLInfant’s ‘That’s Not My...’ Coverall

[Posted: 21/02/2019]

DESCRIPTIONInfant’s ‘That’s Not My...’ Coverall sizes 0000-1.
This product has been sold in BIG W nationally from: 24/1/19 to 15/2/19.

ARTICLE NUMBERS Puppy: article numbers: 1120004, 1120005, 1120006, 1120007, 1120008
Kitten: article numbers: 1120009, 1120010, 1120011, 1120012, 1120013
Monkey: article numbers: 1120014, 1120015, 1120016, 1120017, 1120018

The article number can be found on the care instruction label.

DEFECTThe garments do not carry the fire hazard information label as required by the mandatory standard 'Consumer Goods (Children's Nightwear and Limited Daywear and Paper Patterns for Children's Nightwear) Safety Standard 2017.

HAZARDThe consumer may not be aware of the fire hazard information of the garment.

ACTION REQUIREDCustomers should immediately cease using the coverall and return it to any BIG W store for a full refund.

View customer notice »


PRODUCT SAFETY RECALLChristmas Wreath Candle Holder [Re-issued for longer sales period]

[Originally posted: 08/11/2018, updated: 21/11/2018, updated: 15/02/2019]

DESCRIPTIONBIG W Christmas Wreath Candle Holder in four colours, Pink and Gold, Green and Silver, White and Green, and Red and Green.
This product was sold in BIG W stores nationally and online from 21 September 2017 and this recall covers any sales of this product up to 15 February 2019.

ARTICLE NUMBERS689023, 689054, 609304 and 609303. The article numbers can be found at the back of the box.

DEFECTThe wreath surrounding the candle holder could catch fire and remain alight longer than permitted by the Consumer Protection Notice No.12 of 2011 - Permanent ban on combustible candle holders.

HAZARDPotential burns or fire causing property damage, serious injury or death could occur.

ACTION REQUIREDCustomers should immediately cease using the candle and return it to any BIG W store for a full refund. No proof of purchase is required.

View customer notice »


PRODUCT SAFETY RECALLDymples Infant Girls Overall and Tee Set

[Posted: 25/01/2019]

DESCRIPTIONDymples Infant Girls Overall and Tee Set sizes 000-2.
This product has been sold in BIG W nationally from:Animal - 19/11/18 to 24/1/19 and Pink Spot - 30/7/18 to 24/1/19

ARTICLE NUMBERSAnimal article numbers: 1079219, 1079218, 1079217, 1079230, 1079231
Pink Spot article numbers: 1042341, 1042342, 1042343, 1042344, 1042345
The article number can be found on the care instruction label

DEFECTThe buttons at the waist may detach from the garment

HAZARDDetached buttons may pose a potential choking hazard

ACTION REQUIREDCustomers should immediately cease using the overall and tee set and return it to any BIG W store for a full refund.

View customer notice »


PRODUCT SAFETY RECALLChristmas Wreath Candle Holder [Updated]

[Originally posted: 08/11/2018, updated: 21/11/2018]

DESCRIPTIONBIG W Christmas Wreath Candle Holder in four colours, Pink and Gold, Green and Silver, White and Green, and Red and Green.

ARTICLE NUMBERS689023, 689054, 609304 and 609303. The article numbers can be found at the back of the box.

DEFECTThe wreath surrounding the candle holder could catch fire and remain alight longer than permitted by the Consumer Protection Notice No.12 of 2011 - Permanent ban on combustible candle holders.

HAZARDPotential burns or fire causing property damage, serious injury or death could occur.

ACTION REQUIREDCustomers should immediately cease using the candle and return it to any BIG W store for a full refund. No proof of purchase is required.

View customer notice »


PRODUCT SAFETY RECALLMyBaby Comfort Creatures Night Light – Giraffe

[Posted: 09/11/2018]

DESCRIPTIONComforting night light (model number: MYB-N100GIR-AU) with 5 adjustable LED light colour options, powered by external power adapter. The affected products are marked with batch number of “GP230118”, which is identified underneath the night light.

ARTICLE NUMBER680666

DEFECTIn some cases, soft brown plastic feet may not be sufficiently bonded with main unit, may generate small parts.

HAZARDSmall parts may cause choking, suffocation, or death in young children.

ACTION REQUIREDStop using the product immediately and remove from reach of children. Consumers can return the product to point of purchase for a full refund.

View customer notice »


PRODUCT SAFETY RECALLChristmas Wreath Candle Holder

[Posted: 08/11/2018]

DESCRIPTIONBIG W Christmas Wreath Candle Holder in two colours Pink and Gold.

ARTICLE NUMBERS689023 and 689054. The article numbers can be found at the back of the box.

DEFECTThe wreath surrounding the candle holder could catch fire and remain alight longer than permitted by the Consumer Protection Notice No.12 of 2011 - Permanent ban on combustible candle holders.

HAZARDPotential burns or fire causing property damage, serious injury or death could occur.

ACTION REQUIREDCustomers should immediately cease using the candle and return it to any BIG W store for a full refund. No proof of purchase is required.

View customer notice »


PRODUCT SAFETY RECALLShark Navigator Lift-Away Vacuum Cleaner & Shark Navigator Lift-Away Professional Vacuum Cleaner

[Posted: 26/09/2018]

DESCRIPTIONShark Navigator Lift-Away Vacuum Cleaner (model number NV350NZ) manufactured prior to 18 October 2014 and all Shark Navigator Lift-Away Professional Vacuum Cleaners (model number NV356NZ).

ARTICLE NUMBER880255.

DEFECTA fault that can create excessive heat in the power cord has been reported in some of these models.

HAZARDRisk of Burn and Electric Shock.

ACTION REQUIREDConsumers are advised to unplug their vacuum cleaner at the wall and not to use again until it has been repaired.

View customer notice »


PRODUCT SAFETY RECALLRafferty’s Garden Baby Rice Cereal 80g (Best Before 17 May 2019)

[Posted: 07/08/2018]

DESCRIPTIONRafferty’s Garden Baby Rice Cereal 80g (Best Before 17 May 2019)

ARTICLE NUMBER600934.

DEFECTOrganic Banana Porridge was incorrectly packed into Rafferty's Garden Organic Baby Rice Cereal packaging.

HAZARDAny consumers who have a gluten (OATS) allergy or intolerance may have a reaction if the product is consumed.

ACTION REQUIREDConsumers should not eat this product and should return it to the place of purchase for a full cash refund.

View customer notice »


PRODUCT SAFETY RECALLLaser Portable DVD Player 240V Mains Power Adapter

[Posted: 31/05/2018]

DESCRIPTIONLaser Portable DVD Player 240V Mains Power Adapter. Models DVD-PT-7B, DVD-PT-9B, DVD-PT-10B, PORT7-DUALB, DVD-PT9-DUALB. Batch codes 17585-18270. Code is the five digits of the serial number starting with '1'.

ARTICLE NUMBERS8320484, 496169, 496166, 496142 and 496119.

DEFECTThe 240V mains power adapter housing may separate if dropped (the in-car charger is unaffected).

HAZARDLive circuitry could be exposed, posing an electric shock hazard.

ACTION REQUIREDConsumers should stop using the 240V mains power adapter immediately. To receive a replacement adapter visit www.laserco.com.au/adapter or return the complete product to the place of purchase for a refund.

For assistance call LASER Support on (02) 9870 3388 from 9am-5pm (AEST).

View customer notice »


PRODUCT SAFETY RECALLDymples Portacot

[Posted: 25/05/2018]

DESCRIPTIONDymples Portacot. This product was sold in BIG W nationally from 11/12/14 to 24/05/18.

ARTICLE NUMBER8286069. The article number can be found on the label sewn into the mattress and cot.

DEFECTThe product does not comply with various material, design, safety, performance and marking requirements of Australian Standard AS/NZS 2195:2010 - Folding Cot.

HAZARDThere is a risk of injury to the occupant.

ACTION REQUIREDCustomers should immediately cease using the product and return it to any BIG W store for a full refund.

View customer notice »


PRODUCT SAFETY RECALLFuntastic Limited – DC Micro Pozers Series 1

[Posted: 04/04/2018]

DESCRIPTIONDC Micro Pozers are bendable figures (7cm) with magnets in hands and feet. Figures include Superman, Batman, Wonder Woman, The Flash, Supergirl, The Joker, Harley Quinn, Robin and Batgirl.

ARTICLE NUMBER:653399. Sold at BIG W, Australia - August 2017 – March 2018

DEFECTIf the tourch is dropped on a hard surface, button cell batteries may be dislodged.

HAZARDDetached magnets may be swallowed by children and cause serious internal injury. The magnets may pose a choking hazard to young children (small parts).

ACTION REQUIREDConsumers should immediately stop using this item and return it to their nearest BIG W store for a full refund.

CONTACT DETAILS Consumers can contact Funtastic customer service on 1800 2444 543 or info@funtastic.com.au

View customer notice »


PRODUCT SAFETY RECALLRite Aid Mini Digital Temple Touch Thermometer

[Posted: 02/03/2018]

DESCRIPTIONRite Aid Mini Digital Temple Touch Thermometer

ARTICLE NUMBER8218595 (lot number: 5216). Sold at BIG W, TerryWhite Chemmart, Toys R Us, and selected local pharmacies nationally (June 2017 - February 2018)

DEFECTThe battery compartment on the thermometer (lot number: 5216) is not adequately secured, allowing access to the button battery inside.

HAZARDIf young children gain access to the button batteries and ingest them, they may suffer internal burn injuries, which can result in serious illness and even death. In addition, the batteries may pose a choking hazard to young children.

ACTION REQUIREDConsumers should immediately stop using the thermometer and return it to below reply-paid address for an exchange.

  • ToLife Technologies
  • Reply Paid 36
  • PO Box 36
  • Welshpool, WA 6986

CONTACT DETAILSYou can contact ToLife Technologies by phoning +61 8 9350 5688, Mon-Fri 8:00am-5:00pm AWST, via e-mail at marketing@tolife.com.au, or by visitng www.riteaid.com.au.

View customer notice »


PRODUCT SAFETY RECALLB Collection Toddler Girls Bomber Jacket

[Posted: 23/02/2018]

DESCRIPTIONB Collection Toddler Girls Bomber Jacket sizes 2-7

ARTICLE NUMBERS1003587, 1003588, 1003589, 1003590, 1003591 and 1003592. The article number can be found on the care label. This product has been sold in BIG W nationally from 5 February 2018 to 22 February 2018.

DEFECTThe zipper slider may detach from the zipper.

HAZARDA detached zipper slider may pose a potential choking hazard to a child.

ACTION REQUIREDCustomers should immediately cease using the jacket and return it to any BIG W store for a full refund.

View customer notice »


PRODUCT SAFETY RECALLMamee Monster Rice Sticks Vegetable Flavour and Mamee Crunchy Snacks

[Posted: 19/01/2018]

DESCRIPTIONMamee Monster Rice Sticks Vegetable Flavour 6 pack 120g, Mamee Monster Rice Sticks Vegetable Flavour 10 pack 200g and Mamee Crunchy Snacks 8pack 152g - Best Before: 04 Sept 2018 – 11 Dec 2018

ARTICLE NUMBER6702564

DEFECTThe recall is due to the presence of an undeclared allergen (gluten).

FOOD SAFETY HAZARDAny consumers who have a gluten allergy or intolerance may have a reaction if the product is consumed.

ACTION REQUIREDConsumers who have a gluten allergy or intolerance should not consume this product and should return the product to the place of purchase for a full refund.

View customer notice »


PRODUCT SAFETY RECALLJolly Jumper Port-A-Stand Set or Stand Only

[Posted: 15/12/2017]

DESCRIPTIONJolly Jumper Port-A-Stand Set or Stand Only - Sold through Baby Bunting between July – November 2017 OR Jolly Jumper Port-A-Stand Set - Sold through Big W between August – October 2017

ARTICLE NUMBER625349

HOW TO IDENTIFYBatch PO# 674 on stand box under barcode (A) OR Code # 06017 or 03017 on the blue saddle (B)

DEFECTThe threaded parts of the locking bolt used to lock the top assembly have the potential to break when too much force is put on the black knob whilst assembling or disassembling the product. The hook used to hold the harness is welded to the frame and only the locking bolt that is used to tighten the frame is affected.

HAZARDIf the locking bolt breaks during use it may make the stand unstable.

ACTION REQUIREDConsumers should stop using the product and contact Jolly Jumper on 02 9971 0470 or 02 9971 7044, or email jolly@fitnesswise.com.au for a replacement “U” section with hook and black knob.

View customer notice »


PRODUCT SAFETY RECALLRafferty’s Garden Happy Tummies

[Posted: 04/09/2017]

DESCRIPTION Rafferty’s Garden Happy Tummies Vegetable Risotto

ARTICLE NUMBER500869

Best before 10/08/18 & Best before 12/08/18.

PROBLEMRafferty’s Garden has been advised that the Arborio rice we used in two batches of our Happy Tummies Vegetable Risotto may contain glass.No other Rafferty’s Garden product or batch is affected by this recall.

FOOD SAFETY HAZARD:Food products containing glass may cause injury if consumed. At Rafferty’s Garden, we take food safety and the safety of our little consumers very seriously. We have been advised that there was an issue at the Arborio rice manufacturers where glass has entered the production process and was not detected. Although we are confident of our rigorous quality screening

ACTION REQUIREDConsumers should not eat this product and should return it to any BIG W store for a full refund.

View customer notice »


PRODUCT SAFETY RECALLChildren's Wiggles Emma Zip Through Hooded Jacket

[Posted: 23/08/2017]

DESCRIPTION Children's Wiggles Emma Zip Through Hooded Jacket.

ARTICLE NUMBER 609453, 609454, 609455, 609456. These article numbers can be found on the reverse side of the care label.

This product has been sold in BIG W nationally from 07/08/2017 to 18/08/2017.

DEFECTThe metal zipper slider may detach from the zipper when the zipper is undone.

HAZARDDetached metal zipper puller may pose a potential choking hazard to a child.

ACTION REQUIREDCustomers should immediately cease using the jacket and return it to any BIG W store for a full refund.

Mistiyarn Pty Ltd apologises for any inconvenience caused.

View customer notice »


PRODUCT SAFETY RECALLOZtrail Rechargeable Fan

[Posted: 26/07/2017]

DESCRIPTION OZtrail Rechargeable Fan.

ARTICLE NUMBER Article Number: 883517 / Model Code: H-BIGW-GCL-F10R

Models affected will feature markings on the battery unit showing the OZtrail brand and have an LED light panel adjacent to the handle. The unit charges from either a 12 volt or 240 volt source and was supplied with these cords at the time of sale.

Models effected were sold nationally through BIG W stores and online from www.bigw.com.au from September 2015 to July 2017.

DEFECTThe fan unit and supplied power cords have no Australian certificate of conformity or approval and may not comply with Australian safety standards.

HAZARDRisk of Fire and Electric Shock
There is a risk of fire and electric shock when the product is in use.

ACTION REQUIREDConsumers should discontinue using the product immediately and return the product to BIG W stores for a full refund.

BIG W apologises to its customers for any inconvenience caused by this recall.

View customer notice »


PRODUCT SAFETY RECALLContempo Heated Throw

[Posted: 23/06/2017]

DESCRIPTION Contempo Heated Throw: Cameo Pink, Mood Indigo and Herringbone.

ARTICLE NUMBER Article number: Cameo Pink - key code 558604; Mood Indigo - key code 558605; and Herringbone - key code 558606.

The key code can be found on the label sewn into the throw.

This product has been sold by BIG W nationally from 27/2/17 to 14/6/17.

DEFECTThe product may overheat.

HAZARDRisk of fire and electric shock.

ACTION REQUIREDCustomers should immediately cease using the product and return it to any BIG W store for a full refund.

BIG W apologises to its customers for any inconvenience caused by this recall.

View customer notice »


PRODUCT SAFETY RECALLRazor Ripstik Electric Skateboard

[Posted: 26/04/2017]

DESCRIPTIONRazor Ripstik Electric Skateboard 15155040. Sold at Big W, Toy World and Online August 2016 – April 2017.

ARTICLE NUMBER Article number: 506901

DEFECTThe rear wheel can stop rotating and lock up while in use.

HAZARDIf the rear wheel locks up, the rider may fall posing an injury hazard.

ACTION REQUIREDConsumers should immediately stop using the Razor Ripstik Electric Skateboard and contact Funtastic for a free repair kit or return to the place of purchase for a full refund.

View customer notice »


PRODUCT SAFETY RECALLB Collection Toddler Boys Henley T-Shirt

[Posted: 31/03/2017]

DESCRIPTIONB Collection Toddler Boys Long Sleeve Henley T-Shirt sizes 2-7. Article numbers: 557539, 557540, 557541, 557542, 557543, 557544. The article number can be found on the reverse side of the care label.

This product has been sold in BIG W nationally from 5/3/17 to 29/3/17.

ARTICLE NUMBER Article numbers: 557539, 557540, 557541, 557542, 557543, 557544. The article number can be found on the reverse side of the care label.

DEFECTThe buttons may come loose and detach from the garment.

HAZARDDetached buttons may pose a potential choking hazard to a child.

ACTION REQUIREDCustomers should immediately cease using the t-shirt and return it to any BIG W store for a full refund.

BIG W apologises to its customers for any inconvenience caused by this recall.

View customer notice »


PRODUCT SAFETY RECALLKids II Oball Rattle

[Posted: 20/03/2017]

DESCRIPTIONKids II, Inc. Oball Rattles 81031 sold to consumers after January 1, 2016, with one chamber containing all orange beads and the following “T” date codes: T3065, T0486, T1456, T2316 and T2856. The date code is located on a small triangle on the inner surface of the product.

ARTICLE NUMBERArticle number 879053.

DEFECTSmall parts can release from the chamber.

HAZARDSmall parts may pose a choking hazard for children under three years of age.

ACTION REQUIREDConsumers should immediately take these recalled rattles away from young children and contact the firm to receive a full refund.

View customer notice »


PRODUCT SAFETY RECALLLittle Live Pets Lil Frog

[Posted: 23/02/2017]

DESCRIPTION​Little Live Pets Lil Frog and Lil Frog Lily Pad

ARTICLE NUMBERS28262, 28263, 28264 and 28218.

DEFECTThe recall is due to a design defect which could cause a safety issue.

HAZARDIf the batteries cap is removed it can become projectile and the chemicals can leak poisonous chemicals and become an injury hazards

ACTION REQUIRED: Please visit www.moosetoys.com - click on “Product Safety” tab, or visit www.recall.moosetoys.com for replacement and refund instructions, or call 03-8572-1244.

View recall notice »


PRODUCT SAFETY RECALL​​PowerCube ReWireable USB

[Posted: 22/12/2016]

DESCRIPTION​​PowerCube ReWireable USB

ARTICLE NUMBERS533639, 533650, 533657, 533652, 533655, 53351, 533653, 533654 and 533656

DEFECTThe adaptor supplied is to European specifications and does not comply with relevant Australian electrical safety requirements.

HAZARDThe adaptor contains a fuse holder which is not permitted under standard AS/NZS 3105.

ACTION REQUIRED: Customers should immediately cease using the item and return it to any BIG W store for a full refund.

View recall notice »


PRODUCT SAFETY RECALL​​Finding Dory Light up Treasure Chest

[Posted: 10/08/2016]

DESCRIPTION​​Finding Dory Light up Treasure Chest

ARTICLE NUMBER9312475986804

DEFECTThe battery compartment lid may not be securely fastened which may expose batteries.

HAZARDIf young children gain access to the button batteries and ingest them, they may suffer internal burn injuries, which can result in serious illness and even death. In addition, the batteries may pose a choking hazard to young children.

ACTION REQUIRED::Customers should immediately cease using the item and return it to any BIGW store for a full refund.

View recall notice »


PRODUCT SAFETY RECALL​​Ditto Novelty Heart Shaped Calculator

[Posted: 06/07/2016]

DESCRIPTIONDitto Novelty Heart Shaped Calculator

ARTICLE NUMBERS10506 (pink), 10507 (purple)

DEFECTProduct may crack open when dropped exposing the button cell battery.

HAZARDExposed button cell battery poses potential choking / safety hazard.

ACTION REQUIRED::Customers should immediately cease using the calculator and return it to any BIG W store for a full refund.

View recall notice »



PRODUCT SAFETY RECALL​​Aqua Rug

[Posted: 06/07/2016]

DESCRIPTIONAqua Rug

Aqua Rug is designed to provide a non-slip surface for use in a bath or shower. The product was sold between 1st June 2013 and 29 September 2014, mainly through Global Shop Direct online shop but also major retailers Big W and Target. The product is either white or clear and measures 75cm x 43 cm. Only the Aqua Rug with the four suction cups on the bottom is affected.

DEFECTThere is potential for all four suction cups to not be securely suctioned to the surface of the bath or shower.

HAZARDIf the mat is not correctly attached to the surface of the bath or shower, the mat may slip creating a slip and fall hazard that may cause an injury to the user.

WHERE SOLD:The product was sold between 1st June 2013 and 29 September 2014, mainly through Global Shop Direct online shop but also major retailers Big W and Target.

View recall notice »


PRODUCT SAFETY RECALL​​Dymples Infant Sleeping Bags

[Posted: 18/04/2016]

DESCRIPTION​​Dymples Infant Sleeping Bags

Dymples Infants Sleeping Bags, article numbers:
​​​Blue Vehicles: 400515, 400514, 400516, 400517
Grey Bears: 400511, 400510, 400512, 400513
White Bunny: 400523, 400522, 400524, 400525
Pink Hearts: 400527, 400526, 400528, 400529

The article number can be found on the reverse side of the care label.

DEFECTThe press studs may come loose and detach from the garment.

HAZARDAny detached press stud may pose a potential choking hazard to a child​, no injury was reported.​

WHERE SOLD:This product has been sold in BIG W stores nationally from: 25 January 2016 – 15 April 2016

View recall notice »


PRODUCT SAFETY RECALLMiffy Sleeping Bag

[Posted: 16/04/2016]

DESCRIPTIONMiffy sleeping bag –

Article numbers
959627
959626
959625
959624

DEFECTThe press studs may become loose during the use resulting in them detaching from the garment.

HAZARDThe detached press stud may pose a potential choking hazard to the child.

WHERE SOLD:This product has been sold in BIG W nationally from 7th March 2016 to 12th April 2016

View recall notice »


PRODUCT SAFETY RECALLWinter Luxe Pouf

[Posted: 04/02/2016]

DESCRIPTIONWinter Luxe Pouf by Lifestyle Brands Design House

DEFECTThe item does not have a child-resistant fastener or the required safety warning label.

HAZARDThe item is not fitted with a child-resistant fastener and may allow access to the polystyrene beans, which pose a potential choking hazard to young children.

WHERE SOLD:This product has been sold in BIG W nationally from February 2016

View recall notice »


PRODUCT SAFETY RECALLSPIRAL SLICER EDGY VEGGIE

[Posted: 04/02/2016]

DESCRIPTIONSPIRAL SLICER EDGY VEGGIE BY THE 3 OF US

DEFECTThe metal pin in the centre of the food safety holder cap accessory can become dislodged.

HAZARDThe metal pin can be left in food creating a laceration and ingestion hazard.

WHERE SOLD:This product has been sold in BIG W nationally from 22 NOVEMBER 2015 TO 29 JANUARY 2016

View recall notice »


PRODUCT SAFETY RECALLTinkers Wooden Garage (40872)

[Posted: 29/01/2016]

DESCRIPTION40872 TINKERS WOODEN GARAGE

DEFECT:The winding mechanism of the elevator may detach from the main elevator gantry, exposing the sharp screw and presenting a hazard to the user.

HAZARDExposure to the sharp screw may present an injury hazard to the user.

WHERE SOLD:This product has been sold in BIG W nationally from 14 June 2015 to 27 January 2016.

View recall notice »


PRODUCT SAFETY RECALLWater Bottle (found in the BIGW “Back to School” Backpack)

[Posted: 21/01/2016]

DESCRIPTION944011 4PC BACKPACK BNDLE CLR PURPLE/PINK , 944008 4PC BACKPACK BNDLE CLR BLACK/GREY, 944009 4PC BACKPACK BNDLE CLR BLUE/ORANGE, 944010 4PC BACKPACK BNDLE CRL LIME/GREY, 944004 4PC PRINT BPACK ST DESIGN CAMOUFLAGE, 944007 4PC PRINT BPACK ST DESIGN PINEAPPLE, 944005 4PC PRINT BPACK ST DESIGN FLAMINGO ,944006 4PC PRINT BPACK ST DESIGN SOCCER
The article number can be found on the swing tag at the back of the backpckt

DEFECTThe rubber top on the bottle may become loose during use resulting in it detaching from it.

HAZARDThe detached rubber top may pose a potential choking hazard.

WHERE SOLD:This product has been sold in BIG W stores nationally from 21 December 2015 to 20 January 21 January 2016

View recall notice »


ELECTRICAL SAFETY RECALL: Moonwalker 2 wheel scooter

[Posted: 16/12/2015]

DESCRIPTION:The recalled product is the Moonwalker 2 wheel scooter by Hunter Sports and where available in red or blue. The scooter was supplied with a battery charger model xve-4200200.

DEFECTThe Cord set and the battery charger does not comply with the Australian standards, and are not approved.

HAZARDThere is a potential risk of electric shock.

WHERE SOLDThe products were sold nationally at BIG W between 5/12/2015 to 11/12/2015.

View recall notice »


CUSTOMER NOTICE: Christmas Mini Bon Bons 6pk (product number: 847193)

[Posted: 11/12/2015]

DESCRIPTIONIt has come to the attention of BIG W that our Christmas Mini Bon Bons (6 pack) product does not contain the items described on its packaging. As a result it has been removed from shelves.

WHAT TO DOIf you have purchased this product from BIG W we encourage you to return it to your local store. The store will issue a full refund of the product and provide a complimentary pack of Bon Bons.

WHERE SOLDSold at BIG W Sept 2015 - Dec 2015

View customer notice »


Abode Electric Blankets - Recall Re-Announcement

[Posted: 09/11/2015]

DESCRIPTION:Abode Electric Blankets (7089466, 7089527, 7089619)

DEFECTThe blanket’s controller cord may fatigue and cause an internal short circuit and overheat.

HAZARDAffected units could pose a potential fire hazard. No injuries have been reported. No other products in the Abode product range are affected.

WHERE SOLDThis product was sold in BIG W stores nationally from March 2009 to August 2012. A recall first occurred in August 2012. This recall was reissued in June 2013. This is a further reminder that the product remains under recall.

Note: Recall affects the following additional:
Abode Electric Blanket Single - Model No: BA111, Keycode: 7089466
Abode Electric Blanket Single Fitted - Model No: BA211, Keycode: 7089527
Abode Electric Blanket Queen/Double - Model No: BA212, Keycode: 7089619

View recall notice »


Bonds Baby Newbies Longsleeve Coverall

[Posted: 06/08/2015]

DESCRIPTION:Bonds Baby Newbies Longsleeve Coverall (00000-0)

DEFECTSPart of a broken needle may have been left in during the manufacture of this product.

HAZARDThe needle may protrude through the product posing a potential laceration or puncture hazard.

WHERE SOLDSold December 2013-August 2015 at BIG W

Note: Recall also affects the following additional products sold December 2013-August 2015 at Myer, Target, Toys R Us, Baby Bunting, David Jones, Your Wardrobe, Trade Secret, Bonds Stoers and bonds.com.au:
- Bonds Baby Newbies Dress (000-2)
- Bonds Baby Newbies Beginnings Cardigan (0000-0)

View recall notice »


Dymples Infants Woven Rompers

[Posted: 31/07/2015]

DESCRIPTIONDymples Infants Ruffle Romper, article numbers: Denim ­ 857718, 857719, 857720, 857721, 857722. White Spot ­ 857723, 857724, 857725, 857776, 857777. Dymples Infants Broderie Romper Dress, article numbers: Pink ­ 857921, 857922, 857923, 857924, 857925. White ­ 857936, 857937, 857938, 857939, 857940
The article number can be found on the reverse side of the care label.

DEFECTSThe press studs may become loose during use resulting in them detaching from the garment.

HAZARDThe detached press stud may pose a potential choking hazard to the child.

WHERE SOLD:This product has been sold in BIG W stores nationally from:
Dymples Infants Ruffle Romper ­ 20 July 2015 to 24 July 2015
Dymples Infants Broderie Romper Dress ­ 27 July 2015 to 30 July 2015

View recall notice »


House and Home Luche Libre Mugs

[Posted: 22/07/2015]

IDENTIFCATIONAffected Products - assorted colours and styles, (sold individually):
44170 - Blue honeycomb
44171 - Yellow stripe
44174 - Coral honeycomb
44178 - Aqua dots

DEFECTThe base of the mug may crack, break and come free when boiling water or liquid is poured into the mug.

HAZARDIf the base cracks or breaks there is a high risk of personal injury, such as scalding, arising from boiling liquid being released from the mug. There is also a risk of an injury from the sharp edges resulting when the base cracks or breaks.

WHERE SOLDBIG W stores nationwide from 1 June 2015 to 16 July 2015.

View recall notice »


Portable Room Heaters

[Posted: 17/06/2015]

IDENTIFCATIONLocated on label on bottom of the product)
Woolworths Essentials Upright Fan Heater 2000W, Model No. FH09E-B
Woolworths Essentials Oscillating Fan Heater 2000W, Model FH09F-B
Adesso Oscillating Ceramic Heater 1800W, Model No. FH102T
Contempo Oscillating Ceramic Fan Heater, Model No. FH102T

DEFECTSPoor connection on the power plugs pins, which may dislodge when the plug is removed from the power outlet.

HAZARD:There is a potential risk of electric shock and or fire.

WHERE SOLDWoolworths Supermarkets and BIG W stores across Australia from 15/3/15 to 17 /6/2015.

View recall notice »


Peter Morrissey Nursery Blanket

DESCRIPTIONPeter Morrissey Nursery Blanket – Pink Elephant article number 8405372 and Peter Morrissey Nursery Blanket – Grey Owl article number 8405373. The article number can be found on the reverse side of the care label. This product has been sold in BIG W stores nationally from: 14th August 2014 to 5th May 2015

DEFECTSThe decorative stitching around the edge of the blanket may come loose allowing the child to become entangled in the yarn.

HAZARDIf the yarn becomes loose it may pose a potential strangulation or entrapment hazard.

View recall notice »