Prepaid Mobile Service Terms & Conditions

Dear BIG W customers,

While all terms and conditions of our prepaid mobile service providers are important (and we recommend you read them all), we would like to draw your particular attention to the following terms and conditions from each provider. 

BELONG

SIM Cards: Unlimited calls and texts. For use in Australia. Must be over 18. Your accountmust be active to keep any banked data. Your credit will expire after 12 months. For further information on Belong terms and conditions, visit belong.com.au/go/privacy-and-terms/mobile-customer-terms.

TELSTRA

Pre-Paid Handsets: An unlocking fee may apply for use with a non-Telstra SIM card. Limit 1per customer and no trade sales. The Android Robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Google, Google Play, Chrome and other marks are trademarks of Google Inc. The spectrum device and TM are trade marks and are registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556.

Pre-Paid SIM Kits: Limit 1 per customer and no trade sales. The Pre-Paid offer you select will determine your credit expiry date and bonuses. ® are registered trade marks and TM aretrade marks of Telstra Corporation Limited, ABN 33 051 775 556.

VODAFONE

Pre-Paid Starter Packs: Not for commercial or resale purpose. Available at BIG W(excludes online). See catalogue for promotional dates. Limit 3 per customer. Discounts are on full price only and not exchangeable or redeemable for cash. Subject to change. Recharge costs additional. Voucher must be activated within 6 months of purchase to avoid expiry. Vodafone starter pack terms apply - see packaging.

Pre-Paid Devices: Not for commercial or resale purpose. Available at BIG W. Limit 3 percustomer. Discounts are on full price only and not exchangeable or redeemable for cash. Subject to change. Unlocking fee may apply. Whilst stocks last. Recharge costs additional.

OPTUS

All for use in Australia. Fair Go Policy applies. Activate included SIM within 30 days of purchase or by date advertised on the promotion, whichever is earlier, to receive advertised inclusions.
For more info on available Optus prepaid plans and pricing, see our Critical Information Summaries which can be found at optus.com.au/cis 

Coverage: Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage 

Compatibility: 
If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus Network. Handsets have been modified to be optimised for the Optus Network. Performance on other networks is not guaranteed. To learn more, visit optus.com.au/compatibility

General: Devices are network locked. For unlocking fees see optus.com.au/unlock.

Optus Prepaid SIM
Optus Prepaid $2 SIM: Includes SIM only and no recharge value. Recharge required to activate at an additional cost.
Optus Epic Data Prepaid SIM Starter Kits
First three recharges must occur within 90 days of activation. For full plan details see optus.com.au/prepaidplans New customers only. Excludes changes to rate plan and SIM swaps. Data Rollover: If you accrue over 200GB of MyData Rollover you will forfeit any data over that limit
$30 Prepaid SIM Starter Kit: Includes $30 recharge. After 3rd recharge, $30 recharge gives you 10GB standard data. 28 days expiry.
$40 Prepaid SIM Starter Kit: Includes $40 recharge. After 3rd recharge, $40 recharge gives you 20GB standard data. 28 days expiry.
$50 Prepaid SIM Starter Kit: Includes $50 recharge. After 3rd recharge, $50 recharge gives you 30GB standard data. 28 days expiry. 

Optus MBB Sim
$30 Data Sim: Includes $30 recharge. Expiry and inclusions depend on selected plan. For info on available plans and pricing, see optus.com.au/prepaid/mobile-broadband/data-sim-plans 

Optus Mobile Phones
Free $30 recharge: Applied in one transaction when you activate included SIM. Excludes Optus X Lite devices. New customers only. Expiry and inclusions will depend on selected plan. For info on available plans and pricing see optus.com.au/prepaidplans
Free $20 recharge: Only available on Optus X Lite 4G devices when you activate included SIM onto the Optus Prepaid Epic Data plan. New customers only. $20 recharge has 10 days expiry and includes 12GB data. For full plan details see optus.com.au/prepaidplans.
14 days free on Optus Flex 5G: 14 day 28GB subscription applied when you activate included SIM via My Optus app. Limit one free trial per handset purchase. On expiry, auto-renews $28 every 14 days unless cancelled. Alternative offer of free $30 recharge on selected 4G-only plans available in-store or online. Expiry and inclusions depend on selected plan. For full plan details see optus.com.au/prepaidplans
5G capable Handsets: This device is capable of working on the Optus 5G network, which is available in selected areas (ex NT). When not in a 5G coverage area, the device will switch to the Optus 4G or 3G network where it is available. For more details, check optus.com.au/5GCoverage 

Optus Modems
Data: All for use in AU within 28 days. Applied when you activate included SIM onto the Prepaid Data Only plan. For information on available plans and pricing, see optus.com.au/prepaid/mobile-broadband/recharges
Speed: Many factors affect Mobile Broadband speeds including volume of internet traffic, your equipment, location, software and source of your download.

AMAYSIM

All for use in Australia. Cannot be used as a replacement SIM. Personal use only and not a broadband replacement. 4G coverage available in selected areas with a compatible device and plan. Terms and Fair Go policy apply, see amaysim.com.au/terms. Critical Information Summaries available at amaysim.com.au/cis. Excess data is $10/1GB. Correct as at June 2021.