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[Posted: 12/03/2017]

Confirmed case of Measles at BIG W’s Werribee Plaza Store

On Sunday, May 12 the Victorian Department of Health and Human Services (DHHS) issued a release notifying the public of a confirmed case of measles. The patient in question is a casual employee of Big W at Werribee Plaza and worked over four consecutive days while infectious, but before being diagnosed.

The team member worked on Friday March 3 between 8pm and midnight, Saturday March 4 between 5 and 9 pm, Sunday March 5 between 3 and 6pm and Monday March 6 between 6 and 9pm.

BIG W is working closely with DHHS to ensure that customers and team members who may have come into contact with the patient are notified and advised of the signs and symptoms of measles.

Please find below links to the DHHS release as well as a fact sheet on measles. For further information please contact your local doctor or call the Department of Health on 1300 651 160.

Measles Case In Western Suburbs »

Measles Contact Information »

[Posted: 12/11/2016]

Website technical issues

Dear customers,

As many of you are aware, the BIG W website was taken offline at approximately 3pm on Thursday, 10 November 2016. This was in response to technical issues which resulted in inadvertent disclosure of a small number of customers' personal information (not including any financial information). We commenced an investigation and are in the process of personally contacting every customer that may have been affected. We have also reported the incident to the Privacy Commissioner at the Office of Australian Information Commissioner. Our website technicians are working to rectify the issue and restore the BIG W site safely and securely, which we are looking to do in stages over coming days.

View notice »