BIG W iPhone & Android App

BIG W mobile app

Keep BIG W in your pocket.

With the BIG W app you can make shopping for your big days even easier.  Discover great value gifts, clothing, books and all things baby, kids and home.

Available on Apple app store and Google Play
Download on the App Store
Get it on Google Play
Scan barcodes for fast product details

Scan Barcodes For Fast Product Details

If you’re at home or in store, scan the barcode using our app to check pricing and product information in a matter of seconds.

Explore our wide range

Explore Our Wide Range

Whether you’re watching kids’ sport, hiding from the in-laws or nursing your baby back to sleep, you can now browse and shop BIG W’s range on your phone.

Search for stock with ease

Search For Stock With Ease

If you’re in a store and the product you want isn’t in stock, use our app to check if it’s available to buy online or at another store. We may have what you want after all. 

Be rewarded for every shop

Be Rewarded For Every Shop

Earn and use Everyday Rewards points on your purchases. Link your card or join for free if you’re not a member yet.

Plan big events with wishlists

Plan Big Events With Wishlists

Create up to 5 different wishlists to help you prepare for upcoming events like Christmas, Easter or a wild party for kids. Add and edit items on your wishlists with a simple tap. When you’re ready to buy, add the items to your shopping cart.

Find your nearest store

Find Your Nearest Store

Set your local store or search for a BIG W store in your area. This feature is handy if you’re on a family holiday and dad’s forgotten the beach toys... Poor dad. 

More Big Features

- Discover specials and the latest deals 

- Track your orders with minimal fuss 

- Set your local store to see stock availability

Every day’s a big day. That’s why our app has lots of big features. 
So why are you still reading, download our new app now! 

Read our FAQs for more details.

The app is available for: iOS (Apple) devices running iOS 12 & above, and Android devices running Android 9 & above.
On tablet devices, we recommend customers use the BIG W website. 

Where can I download the app?

You can download the app from the App store on iOS devices and the Play Store on Android devices.

I don’t have a BIG W account. Can I still use the app?

Yes, you can browse the BIG W app as a guest without logging in. You will need an account to manage your wishlists and check out. If you don’t have an account, you can register for one once you have downloaded the app and launched it. The same account details can be used on the website and in the app.

Do I need an Everyday Rewards account?

No. You don’t need an Everyday Rewards account but it is a great way to be rewarded everytime you shop with BIG W. If you are not an Everyday Rewards member yet, you can join directly from the app and link it to your BIG W account so that you can start earning points for your shopping. If you already have an account, you can link it and view your earned points.

What can I use the barcode scanner on?

The barcode scanner is a great feature that you can use from your home or instore. Simply scan the product and it will show you the product details and price for the postcode you have set. You can use the barcode scanner on any product that we have available at BIG W.

I made an order using the guest checkout. Can I still track this order on the app?

If you have an order that is not linked to your current account, you can still track it in the ‘View orders’ screen. Choose ‘Find order’ and just type in your order number and you will be able to see the status of that order.

What payment methods are available on the app?

Our app offers the same range of payment methods as our website.  Methods include gift card, Rewards, credit card, Paypal, Afterpay and Zip. You can also split payment using gift card and Rewards with other payment methods.

I’ve got some feedback on the app - where can I send it?

If you would like to pass on any feedback or questions about the app you can contact appfeedback@bigw.com

What devices can I use the app on?

The app will be available for: 

  • iOS (Apple) devices running iOS 12 and above
  • Android devices running Android 9 and above

On tablet devices, we recommend customers use the BIG W website.

Where is Lay-by in the app?

The initial BIG W App release will not have Lay-by.

Where can I find the BIG W catalogue?

Our App currently doesn’t have a catalogue but the same specials and deals are still accessible via the Discover home screen and through Browsing the different product categories.