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Our teams and suppliers are working closely in these unprecedented times to meet the unusually high demand we are seeing for selected products as well as services that we offer.

The vast majority of our products remain available as normal and we will continue to make them available whenever we can.

Product Limits

In the interest of fairness for all customers, we’re taking necessary measures to implement some purchase limits on specific products and essential items to meet the demands of as many of our BIG W customers and families as possible.

There are currently no product limits in place due to COVID-19


During these unprecedented times, our families are spending more quality time together at home than ever before. We’re painting and drawing, keeping fit with home workouts, setting up home studies and taking up new hobbies.

We couldn’t have planned for this which means that temporarily, some products might not be available. We are experiencing high demand in categories including:

  • Craft
  • Home office
  • Fitness
  • Bikes and helmets
  • Small appliances
  • Quilts
  • Pillows
  • TVs

Whilst our team works tirelessly to make these products available to you as soon as possible, we appreciate your patience and encourage you to look for potential alternatives from our whole range. To keep you informed, we will be revising this page regularly with product availability updates.