Want to get in touch?
* emails are responded to within 2 business days
Write to us
Customer Experience Team
PO Box 8000
Baulkham Hills NSW
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Have an urgent question?
If you have a question about a product or in-store safety concern requiring urgent attention, please contact 1300 244 999 (select option 4)
SMS us to find your local BIG W store
To locate your nearest BIG W store, SMS the postcode or suburb and state to 0427 139 866.
To locate your nearest BIG W Vision store, SMS the postcode or suburb and state to 0427 445 167.