Due to the ongoing COVID-19 pandemic, you may notice that we are currently experiencing some supply challenges. We are working really hard to resolve any temporary out-of-stock items.
In the interest of fairness for all customers, we’re taking necessary measures to implement some purchase limits on specific products and essential items to meet the demands of as many of our BIG W customers and families as possible.
The following are now limited to 1 pack per transaction / per customer:
RightSign Rapid Antigen Test 2 Pack
RightSign Rapid Antigen Test 5 Pack
The following are now limited to 2 packs per transaction / per customer:
Quilton Double Length 3 Ply Quilted
Toilet Tissue 12 Rolls
Silken Toilet Tissue 32 Pack
Quilton 3ply White Toilet Tissue 18pk
Kleenex Complete Clean Value Pack 45 Pack
Kleenex Toilet Tissue Double Length 12 Pack
Tylenol Paracetamol 500mg 20 Pack
Panadol with Optizorb Formulation Caplets 20 Pack
Nurofen for Children 7+ Years Pain & Fever Relief Chewable Capsules 24 Pack
Across the website, we are doing our best to fulfil orders, however our teams are facing challenges due to unprecedented demand. To ensure we continue to meet customer needs, some products are now shoppable in store only.
Should we see new shortages, we may need to introduce other limits but we will only do this if we think it’s absolutely necessary and to help make sure all our BIG W customers can access the products they need. We will keep you updated in our stores and on our website as things change. We ask you to please be considerate in the way you shop and thank you for your understanding as we work through this together.
During these unprecedented times, our families are spending more quality time together at home than ever before. We’re painting and drawing, keeping fit with home workouts, setting up home studies and taking up new hobbies.
We couldn’t have planned for this which means that temporarily, some products might not be available. We are experiencing high demand in some categories and are doing our best to resolve any temporary out of stock or low stocks.
Whilst our team works tirelessly to make these products available to you as soon as possible, we appreciate your patience and encourage you to look for potential alternatives from our whole range. To keep you informed, we will be revising this page regularly with product availability updates.