Product Limits & Availability

Due to the ongoing COVID-19 pandemic, you may notice that we are currently experiencing some supply challenges. We are working really hard to resolve any temporary out-of-stock items.

Product Limits

In the interest of fairness for all customers, we’re taking necessary measures to implement some purchase limits on specific products and essential items to meet the demands of as many of our BIG W customers and families as possible. 

The following are now limited to 1 pack per transaction / per customer:

  • RightSign Rapid Antigen Test 2 Pack
  • RightSign Rapid Antigen Test 5 Pack 

The following are now limited to 2 packs per transaction / per customer:

  • Quilton Double Length 3 Ply Quilted
  • Toilet Tissue 12 Rolls
  • Silken Toilet Tissue 32 Pack
  • Quilton 3ply White Toilet Tissue 18pk
  • Kleenex Complete Clean Value Pack 45 Pack
  • Kleenex Toilet Tissue Double Length 12 Pack
  • Tylenol Paracetamol 500mg 20 Pack
  • Panadol with Optizorb Formulation Caplets 20 Pack
  • Nurofen for Children 7+ Years Pain & Fever Relief Chewable Capsules 24 Pack 
  • Panadol with Optizorb Formulation 20 tablets
  • Panadol Mini Caps 20
  • Panadol Extra With Optizorb Formulation 20 Pack
  • Panadol Rapid Soluble Effervescent Tablets 20
  • Nurofen Quickzorb Caplets 12 Pack
  • Nurofen Quickzorb Ibuprofen Lysine 342mg - 24 Caplets
  • Quilton Toilet Tissue 30 Pack
  • Nurofen Zavance Liquid Capsules 20 Pack
  • Aspro Clear Extra Strength Pain Relief - Soluble Effervescent Tablets 16 Pack
  • Panadol Rapid 10 Caplets
  • Panadol Rapid 20 Caplets
  • Nurofen Caplets 24 Pack
  • Advil Liquid Capsules 20 Pack
  • Advil Tablets 24 Pack
  • Panadol Tablets 20 Tablets
  • Nurofen Zavance 12 Tablets
  • Nurofen Zavance Caplets 24 Pack
  • Nurofen Zavance Tablets 24 Pack
  • Nurofen Zavance Liquid Capsules (200mg Ibuprofen) 10 pack
  • Aspro Clear Pain Relief Aspirin Soluble Effervescent - 24 Tablets

Across the website, we are doing our best to fulfil orders, however our teams are facing challenges due to unprecedented demand. To ensure we continue to meet customer needs, some products are now shoppable in store only.

Should we see new shortages, we may need to introduce other limits but we will only do this if we think it’s absolutely necessary and to help make sure all our BIG W customers can access the products they need. We will keep you updated in our stores and on our website as things change. We ask you to please be considerate in the way you shop and thank you for your understanding as we work through this together.


During these unprecedented times, our families are spending more quality time together at home than ever before. We’re painting and drawing, keeping fit with home workouts, setting up home studies and taking up new hobbies.

We couldn’t have planned for this which means that temporarily, some products might not be available. We are experiencing high demand in some categories and are doing our best to resolve any temporary out of stock or low stocks.

Whilst our team works tirelessly to make these products available to you as soon as possible, we appreciate your patience and encourage you to look for potential alternatives from our whole range. To keep you informed, we will be revising this page regularly with product availability updates.