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BIG W is so confident in our Back to School prices that if you find an identical stocked school supplies item advertised by one of our competitors at a lower price, we will happily match it in our stores!*

*Applies to Stationery, Data Storage, Calculators, Computer Accessories, Printers & Ink, Backpacks, Kids Underwear & Socks and Smash & Mambo Lunch & Storage items sold by retailers with physical stores in Australia (excluding retailers in administration or closing down), unless personalised or our competitor is selling the product online only or with product limits. Excludes competitor clearance prices, online exclusive offers, pricing errors, member and subscription prices. Evidence of our competitor’s price for an in-stock identical product is required at time of purchase. Valid from 31/12/20 until 27/01/21.

Inclusions
Stationery Calculators
Craft Hard Drives
USBs Printers & Ink
Computer - Keyboards Computer - Mice
Backpacks Computer - Accessories
Underwear Socks
Smash Lunch Boxes Smash Drink Bottles
Mambo Lunch Boxes Mambo Drink Bottles
Exclusions
Clearance or Liquidation products Online-Only
iPads & tablets Headphones
Mobile Phones Fitness Devices or Watches
Software SD Cards
Electronics Suitcases
Personalised Items Clothing and Accessories
Shoes Decor Branded Lines
Sistema Branded Lines  

Frequently Asked Questions

What is the BIG W Back to School Price Match Guarantee?

BIG W is so confident in our Back To School prices that if you find an identical stocked School Supplies item advertised by one of our Competitors at a lower price, we will happily match it in our stores!

School Supplies are Stationery, Data Storage, Calculators, Computer Accessories, Printers & Ink, Backpacks, Kids Underwear & Socks, and Smash and Mambo Lunch & Storage items (unless they are personalised or our Competitor is selling them online only or with product limits), and Competitors are retailers with a physical store presence in Australia (unless they are in administration or closing down).

The Guarantee is not yet available online at bigw.com.au, but we are always looking for ways to improve our customer offer, including how we might be able to make this Guarantee available online in future.

Which categories and products are included?

The Guarantee applies to our School Supplies categories which are Stationery, Data Storage, Calculators, Computer Accessories, Printers & Ink, Backpacks, Kids Underwear & Socks, and Smash and Mambo lunch & storage items, unless they are personalised or our Competitor is selling them online only or with product limits.

Is the Back to School Price Match Guarantee available for online purchases?

The Guarantee is not yet available online at bigw.com.au, but we are always looking for ways to improve our customer offer including how we might be able to make this Guarantee available online in future.

What dates is the Back to School Price Match Guarantee valid for?

The Guarantee is valid from 31/12/20 until 27/01/20.

Which competitors does the Back to School Price Match Guarantee apply to?

The Guarantee applies to our Competitors, which are retailers with a physical store presence in Australia (unless they are in administration or closing down). It does not apply to online only retailers.

Which prices does BIG W match?

So long as an identical product is in stock at a Competitor, we will match our Competitor’s price, including their promotional price (unless it is a clearance price, an online exclusive offer, a member or subscription price, or if our Competitor has made a pricing error).

How do I redeem the Back to School Price Match Guarantee in store?

To redeem the Guarantee, simply show one of our checkout team members proof of our Competitor’s identical item and its advertised price at the time of purchase in store, for example an advertised price online, a catalogue, a coupon, a hard copy or screenshot of the competitor’s advertisement. Our team member will then verify that the product is in stock at our competitor and process your price match.

Will BIG W honour the Back to School Price Match Guarantee if i’m unable to provide proof?

No. We need to confirm that one of our Competitors has a better price in the market before we are able to price match.

Will BIG W Match promotional/sale prices or only ‘everyday’ prices?

So long as an identical product is in stock at a Competitor, we will match our Competitor’s price, including their promotional price, unless it is a clearance price, an online exclusive offer, a member or subscription price, or if our Competitor has made a pricing error.

Can I Price Match after the product has been purchased?

No. The Back to School Supplies Price Match Guarantee only applies before the purchase has been made.