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Home / Help / Privacy and security

Privacy and Security

 

Are my personal details secure with BIG W?

Yes, your details are safe with us at BIG W. Please read our Privacy policy for more information.

 

Secure online shopping

Our secure web pages can be identified by their URL, that is, they will begins with 'https://', while standard pages begin with 'http://'. A padlock or key will also be visible in the bottom right of your web browser.

We use Secure Socket Layer (SSL) and payment gateway for all orders placed to ensure the security of your personal card details.

 

What are the online Terms & Conditions?

Please refer to our BIG W Terms & Conditions for more detail.

 

Suspicious emails (phishing)

As a registered customer we may send you emails from time to time for promotions and offers but we would never send an email asking for personal details or log on details. If you receive an email that appears to be from us that you suspect isn't genuine, do not click on any links contained within the email or provide any credit card or log on details. Please notify us through our Customer Service Centre on 1300 244 999.