Got a question?
If you have a question about your order delivery, exchange or refund, please call one of our friendly Customer Service Representatives on 1300 244 999.
If you have a question about a particular product or its warranty, store or safety concern requiring urgent attention, please contact 1800 638 434.
BIG W stores sms:
To locate your nearest BIG W store, SMS the postcode or suburb and state to 0427 139 866.
To locate your nearest BIG W Vision store, SMS the postcode or suburbe and state to 0427445 167.