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Contact us
Contact our Customer Contact Centre on 1300 244 999 weekdays, between 8am and 8pm or 9am to 5pm on weekends (AEST). Or if you prefer, you can send us an email by completing our online query and feedback form here. Alternatively, were always happy for you to write us a letter and post it to: GPO Box 4535, Sydney, NSW 2001.
Alternatively, you can find any BIG W stores contact details using the Find your nearest store tool on the right of this page.
Frequently asked questions
Other ways to contact us
Phone
1300 BIG WWW (1300 244 999)
Monday to Friday: 8am – 8pm
Saturday / Sunday: 9am – 5pm*
* Australian Eastern Standard Time (AEST)
Mail
BIG W Customer Service
GPO Box 4535
Sydney NSW
Australia 2001
1300 BIG WWW (1300 244 999)
Monday to Friday: 8am – 8pm
Saturday / Sunday: 9am – 5pm*
* Australian Eastern Standard Time (AEST)
BIG W Customer Service
GPO Box 4535
Sydney NSW
Australia 2001
