Before emailing or phoning us perhaps one of the following frequently asked questions can answer your query.
Where is my closest BIG W store? What is the phone number?
Just click on the menu above that reads Stores & Trading Hours and then follow the prompts.
How can I apply for a job at BIG W or see what jobs may be available?
You can do this by clicking on the Careers menu at the top of this page.
Who can I contact to ensure I receive all future BIG W catalogues?
Salmat is our catalogue distributor and they can be contacted on (02) 9612 8000.
Why can't I purchase something that's in your current catalogue?
Whenever we advertise we make every effort to ensure there is sufficient stock to meet the expected demand. However, there are times when the demand is far greater than anticipated and we sincerely regret these instances.
Telephone
Our toll free Customer Service number is 1800 251 311 (Mon to Fri 8am to 5pm EST).
If you prefer to email us please use the following template.
